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Return Policy

Return Policy

  • Unless otherwise stated, you have 5 days from the date you received the item to get a valid RMA. You will not be refunded your original shipping charges on non-defective items.       
  • If you received a broken or defective item we will replace that item or refund your purchase price on the defective item, and we will pay for all related shipping charges. To receive a refund on a broken or defective item your request must be received within 5 business days of receipt of the item.

If you have a valid return, please follow these steps:

    1. Contact us via email at support@nesserrygoods.com, please include: your name, order # and reason for return.
    2. We will reply to your email with an RMA #, which you will need to write on the outside of the shipping box (we recommend using the original shipping box, if it's still available).
    3. Once we receive your item, a credit will be issued to your credit card, or PayPal account, whichever payment method you used at the time of purchase.

        Sincerely,

        NesserryGoods.com